Return Policy
No Returns on Purchased Products
All sales are final. We do not accept returns or issue refunds for products that have already been purchased and delivered. Once an order has been delivered to the customer, it cannot be returned, exchanged, or refunded.
Cancelling an Order in Transit
If you need to cancel an order, you may do so only while the order is still being shipped to you — that is, before it has been marked as delivered. Cancellation requests must be submitted as soon as possible, and we will do our best to stop the shipment while it is still in transit. Once an order has been delivered, it can no longer be cancelled or returned.
How to Request a Cancellation
To request a cancellation while your order is in transit, please or use our contact form with your order number as soon as possible. We will review your request and confirm whether the shipment can still be stopped.
Damaged or Lost Shipments
This return policy does not apply to orders that are lost or arrive damaged in transit. If your package is lost or arrives damaged, please contact us right away and we will help resolve the issue.